Two different programs for two different dogs. Individual Care is for dogs who can't join group play. Enrichment Sessions are an optional extra for social dogs who already do. Here's how each one works and what it costs.
Both programs give your dog personal attention from our team. The difference is why they're getting it.
Added to your regular daycare or boarding rate. Not a timed service.
For dogs who can't safely or comfortably join group play. They get private outdoor and bathroom rotations, individual activity and staff time, and rest periods in between, all day long.
20 minutes each. Add as many as you'd like to any day or stay.
For social dogs already in group play whose parents want extra one-on-one time. A dedicated, timed session with a staff member on top of their normal day.
Individual Care is for dogs who are unable to safely or comfortably participate in our group-play program because of temperament, social preferences, age, spay/neuter status, or other individual needs.
Dogs in Individual Care receive private outdoor and bathroom rotations throughout the day, along with individualized play, enrichment, exercise, and staff interaction based on their needs, comfort level, and energy. Comfortable rest periods are built in between scheduled rotations.
Private outdoor and bathroom rotations all day
Individual play, exercise, and enrichment
One-on-one staff interaction throughout the day
Comfortable rest periods between rotations
The $30 is not buying a set amount of one-on-one time. It's a daily specialized-care fee that covers the extra staffing, handling, scheduling, and space management needed to care for a dog outside our group-play environment. It's added to the regular daycare or boarding rate for each applicable day.
Enrichment Sessions are an optional add-on for social dogs who already take part in group play, but whose parents would like them to get some extra one-on-one attention during their day or stay.
Unlike Individual Care, an Enrichment Session is a dedicated, timed activity layered on top of your dog's normal daycare or boarding experience. Each session runs 20 minutes, and you can book more than one in a day.
One-on-one play with a staff member, fetch or tug
Sniffing and scent games, puzzle activities
Basic command practice and mental stimulation
Cuddles, pets, and individual attention
A dog enrolled in Individual Care does not need an Enrichment Session to get individual attention. Outdoor rotations, exercise, and appropriate activity are already part of their Individual Care day.
Dogs who do not pass, or are removed from, our social group-play program because of behavioral or safety concerns.
Dogs who are non-social, dog-selective, or simply not comfortable taking part in group play.
Dogs 8 months of age or older who are not spayed or neutered.
Dogs who, at K9 Nanni management's discretion, need individualized care for the safety and comfort of the dog, the other dogs, or our staff.
The $30 Individual Care fee applies to each daycare or boarding day for any dog who meets the criteria above. All dogs still complete our standard $25 evaluation before their first visit.
Nothing changes. Their daycare or boarding rate is the same as always, with no Individual Care fee. If you'd like them to get some extra one-on-one time, add an Enrichment Session or two when you book.
They're in Individual Care, and the $30 daily fee applies on top of the regular rate. Enrichment Sessions aren't needed. Individual time with our team is already built into their day.
Every dog starts with an evaluation, and that's where we figure it out together. Give us a call or book online, and our team will walk you through what makes the most sense for your pup.
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